Professionalism – CompTIA A+ 220-902 – 5.4
While we work on troubleshooting our computers, we also have to maintain an appropriate level of professionalism. In this video, you’ll learn some important tips to keep your workplace professional.
attitude
Professionalism – CompTIA A+ 220-801: 5.3
When a computer breaks, it’s common for the anxiety levels to rise. In this video, you’ll learn techniques that can help you maintain the highest levels of professionalism.
CompTIA A+ 220-701: 6.2 – The Human Component: Communication
Our communications skills can have a dramatic impact on our stress level and efficiency. In this video, you’ll learn how to use proper language, maintain a positive attitude, and some best practices for communicating with our customers.
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