How to Troubleshoot – CompTIA A+ 220-902 – 5.5
Troubleshooting problems will probably be one of the most common things you do every day. In this video, you’ll learn how to break down the troubleshooting process into a number of easy-to-follow steps.
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Professionalism – CompTIA A+ 220-902 – 5.4
While we work on troubleshooting our computers, we also have to maintain an appropriate level of professionalism. In this video, you’ll learn some important tips to keep your workplace professional.
Communication – CompTIA A+ 220-902 – 5.4
Although we work hard to understand how to talk to computers, some of the most important conversations happen between people. In this video, you’ll learn about some important communication skills.
Prohibited Activities and End-user Policies – CompTIA A+ 220-902 – 5.3
On every network, there will eventually be incidents of prohibited activity. In this video, you’ll learn how to handle incidents, manage end-user policies, and more.
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Managing Your Computing Environment – CompTIA A+ 220-902 – 5.2
Your computing environment requires attention to keep everything running at peak efficiency. In this video, you’ll learn about disposal procedures, room control, surge suppressors, and more.
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Computer Safety Procedures – CompTIA A+ 220-902 – 5.1
When working with computer and printers, there are always important safety considerations to keep in mind. In this video, you’ll learn about equipment grounding, personal safety topics, how to handle toxic waste, and more.
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Managing Electrostatic Discharge – CompTIA A+ 220-902 – 5.1
The discharge of static electricity can damage our sensitive electronic components. In this video, you’ll learn some best practices for avoiding electrostatic discharge.
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Mobile Device Security Troubleshooting – CompTIA A+ 220-902 – 4.4
Our mobile devices contain a wealth of important data, making them an obvious target for malware and security breaches. In this video, you’ll learn about some of the most common tools to use for mobile device security troubleshooting.
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Mobile Device App Troubleshooting – CompTIA A+ 220-902 – 4.3
The apps on a mobile device can be a challenge to manage. In this video, you’ll learn how to troubleshoot the most common mobile app issues.
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Best Practices for Malware Removal – CompTIA A+ 220-902 – 4.2
A malware infection can be a challenge to completely remove. In this video, you’ll learn a step-by-step list of best practices for removing malware from any system.
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