Communication – CompTIA A+ 220-902 – 5.4
Although we work hard to understand how to talk to computers, some of the most important conversations happen between people. In this video, you’ll learn about some important communication skills.
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Communication – CompTIA A+ 220-801: 5.3
As technicians, we are very skilled at working with computers. However, it’s just as important to have good communications skills with other humans. In this video, you’ll learn about important communication techniques that you can use to build relationships with your customers.