How can you manage boot devices?

You want to use a new boot CD-ROM to run some diagnostics on a computer, but the system is configured to boot from the hard drive instead of the CD-ROM drive. What will allow you to manage the order of the boot drives?

How can you get real-time device status information?

One of your customers has a specialized USB input device that usually works without a problem, but occasionally when starting the computer the device will not operate at all. What Windows utility can provide you with real-time information on the status of the device?