diagnostics

CompTIA A+ 220-702: 1.2 – Troubleshooting Memory

The process of troubleshooting memory is a combination of physical troubleshooting and software diagnostics. In this video, you’ll learn what to look for when troubleshooting the memory installation on the motherboard and how to use memory diagnostics software to diagnose memory issues.

CompTIA A+ 220-702: 1.2 – Troubleshooting Motherboards

A computer motherboard is a complex component that contains many opportunities for problems to appear. In this video, you’ll learn how to troubleshoot common motherboard issues, how to diagnose your motherboard with a POST test card, and how to correct issues with BIOS upgrades.

CompTIA A+ 220-702: 1.2 – Troubleshooting Storage Devices

If you’ve started your computer and found “No Boot Device Available,” then you’ll need to gather all of your troubleshooting skills. In this video, you’ll learn how to troubleshoot boot problems, run hard drive diagnostics, and troubleshoot problems with external storage devices.

What’s the best tool for this job?

You’d like to run some diagnostics on an Ethernet connection, but you need some additional hardware that will help the diagnostics software determine if the Ethernet traffic is sent and received properly. What’s the best tool to use for this job?

Operating System Not Found?

As part of a system upgrade, you’ve removed the SATA hard drive of a desktop computer and replaced it with a new SATA drive purchased from a local retailer. When you start the computer, you receive the message “Operating System Not Found.” What is the most likely problem?

Diagnostic Utilities and Tools

There are numerous utilities that can assist with the diagnosing of problems in the Windows operating system. In this video, we’ll work with the Task Manager, Device Manager, Event Viewer, MSCONFIG utility, Remote Desktop, System File Checker, Registry Editor, and demonstrate the features of the Computer Management console.