Troubleshooting problems will probably be one of the most common things you do every day. In this video, you’ll learn how to break down the troubleshooting process into a number of easy-to-follow steps.
With the right process, you can fix anything. In this video, you’ll learn about a network troubleshooting methodology that will help you find the solution to all of your problems.
The basics of forensics are important topics for any technologist. In this video, you’ll learn about first responders, legal hold, eDiscovery, data collection, chain of custody, and much more.
Taking apart a laptop is very different than working on a desktop computer. In this video, you’ll learn some of the best practices to consider when working inside a laptop computer.
A significant part of a technician’s life is spent troubleshooting problems. In this video, you’ll learn about the process of analyzing, planning, and implementing solutions to technical issues.
You’ve been using your Windows XP Professional-connected printer normally for six months, but today you’ve sent two documents to the printer and nothing ever prints. You notice in the system tray that the printer icon has appeared and the print jobs are in the queue. No error messages are seen and the print jobs status never shows “printing.” What is the most likely cause of this printing problem?