Tag: error

Where can you get more information?

Where can you get more information?

October 4, 2010

You’re troubleshooting a problem that appears intermittently on a user’s workstation. The user has complained of error messages and slowdowns that occurred yesterday, but they didn’t write down any of the messages and the slowdowns aren’t happening today. Where can you go to gather more information on this problem? A) Task Manager B) Services C) […]

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CompTIA A+ 220-702: 2.4 – Troubleshooting Error Messages

CompTIA A+ 220-702: 2.4 – Troubleshooting Error Messages

July 30, 2010

Understanding the error message from your computer can be an important step to resolving the issue. In this video, you’ll learn how to troubleshoot and resolve boot errors, resolve operating system startup problems, and gather information using the Windows Event Viewer.

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CompTIA A+ 220-702: 2.4 – Common Operational Issues

CompTIA A+ 220-702: 2.4 – Common Operational Issues

July 30, 2010

The most common problems can sometimes be the most frustrating. In this video, you’ll learn how to identify and resolve some of the issues you’ll often see. We’ll examine Windows printing problems, bluescreen errors, system lock-ups and much more.

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CompTIA A+ 220-702: 1.5 – Troubleshooting Printer Problems

CompTIA A+ 220-702: 1.5 – Troubleshooting Printer Problems

July 23, 2010

Resolving printer issues is one of the more challenging aspects of your CompTIA A+ career. The printing process includes different devices, network connections, and moving parts. In this video, you’ll learn how to gather troubleshooting information, identify solutions, and resolve some of the most common printing issues.

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My ini is on the outies

My ini is on the outies

July 14, 2010

During the process of adding a second operating system to a computer, you managed to corrupt the Windows XP boot.ini file. Now the computer won’t boot, so you can’t get back into the operating system to correct the file. What program can be run from the Recovery Console to automatically rebuild the boot.ini file?

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Why did your computer freeze?

Why did your computer freeze?

February 9, 2010

You were working on your computer and everything suddenly froze without any error message. During the reboot of the computer, this message appeared: “Boot device not available.” What is the most likely cause of this message?

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What kind of memory can detect and correct errors?

What kind of memory can detect and correct errors?

November 16, 2009

What memory type can identify errors and correct problems with data?

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What program can help you troubleshoot startup errors?

What program can help you troubleshoot startup errors?

September 19, 2009

During the startup process of Windows XP startup, you are able to login and view the desktop. Immediately after the desktop appears, an error message in a pop-up box appears on the screen. The error message does not seem to reference a specific application and the message simply says “Error found. Application closing.” What built-in Windows utility would easily help troubleshoot this Windows startup problem?

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How do you troubleshoot a Windows STOP error?

How do you troubleshoot a Windows STOP error?

September 18, 2009

Your computer has recently been randomly suffering from the dreaded “blue screen of death” Windows STOP error page. What should you do to troubleshoot the problem?

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Why can’t my computer see my new memory modules?

Why can’t my computer see my new memory modules?

August 12, 2009

You’ve recently upgraded the memory in your computer from 1 GB to 2 GB by removing two 512 MB memory modules and replacing them with two 1 GB memory modules. However, when you boot the computer it beeps and no error messages are shown on the screen. Which one of these would not be a troubleshooting option for this kind of issue?

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