Tag: jargon

Communication – CompTIA A+ 220-801: 5.3

Communication – CompTIA A+ 220-801: 5.3

February 5, 2013

As technicians, we are very skilled at working with computers. However, it’s just as important to have good communications skills with other humans. In this video, you’ll learn about important communication techniques that you can use to build relationships with your customers.

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CompTIA A+ 220-701: 6.2 – The Human Component: Communication

CompTIA A+ 220-701: 6.2 – The Human Component: Communication

June 5, 2010

Our communications skills can have a dramatic impact on our stress level and efficiency. In this video, you’ll learn how to use proper language, maintain a positive attitude, and some best practices for communicating with our customers.

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