An end-user is complaining that their laptop keyboard is displaying numbers when letter keys are pressed. When you look at the laptop, you confirm that pressing some of the letters on the keyboard shows numbers on the screen. What is the most likely cause of this problem?
Your laptop screen was working properly yesterday, but now the display doesn’t show anything. When booting up the laptop, you notice that the LCD display backlight isn’t turning on at all and you can see a faint image appearing on the LCD panel. Connectivity to an external monitor works normally. What is the most likely problem?
You have been tasked with recommending memory upgrades for your organization’s laptop computers. What memory form factor is often seen in laptop computers?
One of the settings on a client’s laptop computer references a mode called “hibernate.” What is hibernate mode?
A client calls you about a problem where they are using their laptop keyboard, but the keys on the main part of the keyboard are typing out numbers instead of letters. What is probably the issue?
You are in the process of disposing of a large group of older laptops, but you’re not sure how to dispose of the batteries. What’s your next step for the disposal of these laptop batteries?
Just as desktop personal computers need ongoing preventive maintenance, laptops and portable devices also need constant upkeep. In this video, we’ll show you how to keep your system working efficiently using cooling devices, cleaning hardware and video, and maintaining an optimal operating environment for your laptop and portable devices.
When your portable device starts having problems, where do you start the troubleshooting process. Unlike traditional desktop personal computers, laptops and portable devices have additional steps for diagnosing troubles. In this video module, we’ll troubleshoot the boot process, video settings, stylus and digitizer issues, keypad problems, and antenna wires.
As PC technicians, there’s often a need to upgrade or enhance the capabilities of our laptops and portable devices. In this video, we’ll show you the step-by-step processes that you can take to optimize and install memory, mini PCI cards, and hard drives inside laptops and portable devices.
Although laptop and portable devices often provide similar functionality to desktop PCs, there are some important differences to consider for the CompTIA A+ exam requirements. In this video we’ll discuss some of these differences such as form factors, expansion slots, input devices, and power.