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Troubleshooting Printer Problems – CompTIA A+ 220-802: 4.9

We rely on our printers for some important business tasks, but these mechanical devices bring with them a number of potential hardware and software issues. In this video, you’ll learn about printer tests, bad output, final print issues, paper jams, network connectivity issues, and printer error messages.

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You’re troubleshooting a problem that appears intermittently on a user’s workstation. The user has complained of error messages and slowdowns that occurred yesterday, but they didn’t write down any of the messages and the slowdowns aren’t happening today. Where can you go to gather more information on this problem? A) Task Manager B) Services C) …

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