If you’re going to troubleshoot an operating system, then you’re going to need the right tools. In this video, you’ll learn how to use BIOS diagnostics, SFC, system repair disks, and more.
The Windows installation process includes an extensive list of options. In this video, you’ll learn about types of installations, disk partitioning, file systems, and other installation considerations.
One of your customers has shown up at your desk with his broken computer, and he’s visibly upset and quite vocal about the problem he’s having. He’s also asking for a very specific repair that doesn’t appear to have any relationship to his issue. What’s the best way to handle this difficult situation?
Viruses and malware can cripple a computer and cause significant downtime while the system is cleaned. In this video, you’ll learn how to identify malware, quarantine a computer, remediate the infected system, maintain anti-virus software, and much more.