Tag: support

On-Boarding and Off-Boarding Mobile Devices – CompTIA Network+ N10-006 – 2.3

On-Boarding and Off-Boarding Mobile Devices – CompTIA Network+ N10-006 – 2.3

Last modified on May 20th, 2015 at 3:13 pm

Our mobile devices are usually owned by the user, but managed by the organization. This shared ownership of device and data can create a number of policy and technology challenges. In this video, you’ll learn about user acceptance policies, mobile device managers, and some of the important aspects of on-boarding and off-boarding mobile devices.

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One of those refractor models

One of those refractor models

One of your customers across town is having problems with the new Windows XP driver they installed last week. Which of these Windows utilities provides the best method to assist your customer across the Internet without leaving your location?

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What diagnostic utility is used for tech support troubleshooting?

What diagnostic utility is used for tech support troubleshooting?

Last modified on August 13th, 2012 at 5:09 pm

You’ve been having intermittent problems with an application crashing, and technical support has asked you to use a diagnostic utility to help understand more about what’s happening on your system when the crash occurs. What diagnostic utility would be the best choice?

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