How can you get real-time device status information?

One of your customers has a specialized USB input device that usually works without a problem, but occasionally when starting the computer the device will not operate at all. What Windows utility can provide you with real-time information on the status of the device?

Where is my USB memory stick?

A customer says that a USB flash memory stick works fine when he’s logged into other computers but not from his primary workstation. Where’s the best place to start troubleshooting this problem?

Removable Drive Technology

Removable drives have been around since the floppy drive days, and the latest generation of USB, Firewire, and eSATA removable drives provide an amazing amount of storage in some of the smallest packages the industry has ever seen. In this video, we’ll show you how the latest removable and portable storage technologies work with today’s computing platforms.