There are many ways to gain remote access to a system. In this video, you’ll learn about Remote Desktop Protocol, Virtual Network Computing, secure shell, remote monitoring and management, and much more. << Previous Video: Scripting Use Cases Next Video: 220-1102 Main Index >> In information technology, a feature that you will often use is

There are many reasons to add automation to your network. In this video, you’ll learn about restarting computers, mapping network drives, application installations, automated backups, and more. << Previous Video: Scripting Languages Next Video: Remote Access >> In information technology, we are constantly creating scripts to automate our computing environments. This allows us to perform

Automation is a common way to manage enterprise technologies. In this video, you’ll learn about batch files, PowerShell, Visual Basic Scripting Edition, shell scripts, JavaScript, and Python. << Previous Video: Professionalism Next Video: Scripting Use Cases >> In IT, a huge number of services are provided through automation. And to be able to provide this

It’s always important to maintain professionalism in the workplace. In this video, you’ll learn about professional appearance, avoiding distractions, handling difficult situations, and maintaining confidentiality. << Previous Video: Communication Next Video: Scripting Languages >> The dress code for someone in IT can vary greatly depending on the organization. In some organizations, it’s a very formal

The key to a successful project is an open line of communication. In this video, you’ll learn about avoiding jargon, maintaining a positive attitude, avoiding interrupting, clarifying customer statements, and setting expectations. << Previous Video: Privacy, Licensing, and Policies Next Video: Professionalism >> We often don’t think of communication skills as being important to someone

It’s important to know about the administrative tasks associated with privacy settings, software licensing, and security policies. In this video, you’ll learn about chain of custody, software license types, payment card security, protected health information, and more. << Previous Video: Environmental Impacts Next Video: Communication >> When you work in information technology, you may run