Blue Screen of Elusiveness

One of your clients has been randomly getting a Windows BSOD stop error on their computer. You would like to get more details about this issue, but you never seem to be around when the problem occurs. Which of these would be the best place to get more information about these errors?

A) Control Panel System applet

B) Windows Event Log

C) Windows Performance Manager logs

D) Windows Device Manager

E) Make your client wear a pair of those super-spy glasses that record everything they see

The answer: B) Windows Event Log

Each BSOD message is saved to the Windows Event Log with some details about the stop error message and register values.

Want to know more? Watch “Common Operational Issues.”

The most common problems can sometimes be the most frustrating. In this video, you’ll learn how to identify and resolve some of the issues you’ll often see. We’ll examine Windows printing problems, bluescreen errors, system lock-ups and much more.