The Windows Boot Process

When most people start Windows, they see a graphical “splash” screen and a moving status bar. Under the surface, Windows is initializing hardware, loading configuration files, and handing off control to the Windows kernel. In this video, we’ll look at this process in-depth and review some utilities that can assist with troubleshooting the Windows startup process.

Basic Windows OS Functionality

The Windows operating system is the core operating system used for the CompTIA A+ exam, so it’s important to understand the basic functionality of the user interface, the most common desktop icons, and some of the tools you’ll need to maintain personal computers. In this video, we’ll take you on a tour of some basic Windows operating system features and some OS tools that you’ll use often as a CompTIA A+ certified professional.

Operating System Overview

Why do you need an operating system, and why are there so many choices? In this video, we’ll explain the importance of the operating system to the computing experience and give you a visual comparison of Apple Mac OS, Linux, and Microsoft Windows.

Laptop and Portable Device Preventive Maintenance

Just as desktop personal computers need ongoing preventive maintenance, laptops and portable devices also need constant upkeep. In this video, we’ll show you how to keep your system working efficiently using cooling devices, cleaning hardware and video, and maintaining an optimal operating environment for your laptop and portable devices.

Diagnosing and Troubleshooting Laptops and Portable Devices

When your portable device starts having problems, where do you start the troubleshooting process. Unlike traditional desktop personal computers, laptops and portable devices have additional steps for diagnosing troubles. In this video module, we’ll troubleshoot the boot process, video settings, stylus and digitizer issues, keypad problems, and antenna wires.

Optimizing and Upgrading Laptop and Portable Devices

As PC technicians, there’s often a need to upgrade or enhance the capabilities of our laptops and portable devices. In this video, we’ll show you the step-by-step processes that you can take to optimize and install memory, mini PCI cards, and hard drives inside laptops and portable devices.

Laptops and Portable Technologies

Although laptop and portable devices often provide similar functionality to desktop PCs, there are some important differences to consider for the CompTIA A+ exam requirements. In this video we’ll discuss some of these differences such as form factors, expansion slots, input devices, and power.

Working with Multimedia Devices

Our computers are now capable of using many different media types, including digital photos, streaming web video, and high definition video recordings. In this video, we’ll discuss the multimedia devices you’ll need to know for your CompTIA A+ certification and the unique characteristics of each multimedia device.