The customer is always.

One of your customers has shown up at your desk with his broken computer, and he’s visibly upset and quite vocal about the problem he’s having. He’s also asking for a very specific repair that doesn’t appear to have any relationship to his issue. What’s the best way to handle this difficult situation?

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Pedal faster

You are troubleshooting a laptop that sounds like it is booting normally, but nothing appears on the LCD display. After closer inspection, you notice the display appears but the output is so faint that it’s difficult to see anything. What is the most likely cause of this issue? A) The video card is faulty B)

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