The customer is always.

CompTIA A+ Pop Quizzes /

One of your customers has shown up at your desk with his broken computer, and he’s visibly upset and quite vocal about the problem he’s having. He’s also asking for a very specific repair that doesn’t appear to have any relationship to his issue. What’s the best way to handle this difficult situation?

Pages: 1 2

My fan is turned up to 11

CompTIA A+ Pop Quizzes /

You’ve had your computer for a couple of years, and you’ve noticed recently that the fan inside of the case is running more often and at higher rates of speed. What is the most likely cause of this issue?

Pages: 1 2

I can’t rememory

CompTIA A+ Pop Quizzes /

You’ve just replaced your two old 1 GB memory modules in your desktop computer with two new 2 GB memory modules. However, when you turn on your computer it beeps and the screen remains black. Which of these would be the most likely cause of this issue?

Pages: 1 2

Adapted Adapter

CompTIA A+ Pop Quizzes /

You’ve just installed a new PCI-based network adapter into your file server. When you start Windows, however, the adapter does not appear in the Device Manager. Which of these would be the best troubleshooting task to do next?

Pages: 1 2

Pedal faster

CompTIA A+ Pop Quizzes /

You are troubleshooting a laptop that sounds like it is booting normally, but nothing appears on the LCD display. After closer inspection, you notice the display appears but the output is so faint that it’s difficult to see anything. What is the most likely cause of this issue? A) The video card is faulty B) …

Pedal faster Read More ยป

Pages: 1 2

Printing Blankly

CompTIA A+ Pop Quizzes /

Your test print from the front panel of the laser printer resulted in a blank sheet of paper. Which of these would be the best next troubleshooting step?

Pages: 1 2